Order Processing
Is my order successful?
You will receive an Order Confirmation Email shortly after placing an order successfully. If you do not receive this email, please contact us.
Can I change my order information after submission?
If you would like to make any change to an order you have placed, please contact us as soon as possible at info@wildcamping.com.hk, with your Order Confirmation Email.
No changes can be made once your order status has changed to "SHIPPED."
When will my order be shipped?
We make every effort to ensure all orders to be shipped as soon as possible. Yet delays could occur if there's stock availability and quality-related issue.
In general:
| Hong Kong, Macau and China | ship within (approx.) 3 business days* |
| Worldwide | ship within (approx.) 5 business days* |
* We do not operate on weekends and public holidays
* Same-day delivery can only be placed before 12pm on weekdays, the delivery time is within 11am - 7pm.
